Privacy Statement
cycos respects your privacy
The protection of personal data is important to us. Therefore, we conduct our activities in accordance with applicable legal regulations for the protection of personal data and data security. Below, you will learn what information we may process, how we handle it, and to whom we may provide it.
Personal Data
We do not collect any personal data (e.g., names, addresses, phone numbers, or email addresses) via our websites unless you voluntarily provide such data to us (e.g., through the contact form), have consented, or the relevant legal provisions regarding the protection of your data permit this.
”Cookies” – Information Stored Automatically on Your Computer
You may have noticed that this website does not ask whether you agree to the use of cookies. This is simply because we do not use cookies on our website. Our website is designed to operate without cookies.
Hosting
Hosting by Cloudflare We use the system of Cloudflare, Inc., 101 Townsend St., San Francisco, USA (“Cloudflare”), for hosting and displaying website content based on processing on our behalf. All data collected on our website is processed on Cloudflare’s servers. We have concluded a Data Processing Agreement (“Data Processing Agreement”, available at https://www.cloudflare.com/cloudflare-customer-dpa/) with Cloudflare, obligating the provider to protect our users’ data and not to disclose it to third parties.
Further information on Cloudflare’s data protection can be found at: https://www.cloudflare.com/trust-hub/gdpr/
No further processing takes place on servers other than the Cloudflare servers mentioned above.
Data collection when visiting our website
Our website is hosted on Cloudflare Pages (see above) and uses Cloudflare Web Analytics. Cloudflare processes limited personal data such as IP addresses, HTTP request metadata (e.g., visited URLs, referrer information, browser type), and aggregated analytics data. Cloudflare Web Analytics does not use cookies and provides anonymized, aggregated insights.
This data is processed and stored by Cloudflare in accordance with the GDPR and Cloudflare’s privacy policy.
Processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in the stability and functionality of our website. Data is not disclosed or used otherwise. However, we reserve the right to subsequently check server log files if there are concrete indications of unlawful use.
Transmission of personal data to third parties
Contact form
We only transfer your personal data, which you voluntarily provide to us when using the contact form, to the third-party provider Cloudflare (see above). This is because we use a third-party provider as a service provider for providing the contact form. The transfer takes place via an encrypted data connection. The third-party provider takes technical and organizational measures to ensure the security of your data.
Feedback form
We only transfer your personal data, which you voluntarily provide to us when using the feedback form, to the third-party provider GitHub. We take your feedback on errors on the homepage and accessibility issues very seriously and want to resolve these issues as efficiently as possible. Therefore, we use GitHub as a service provider for managing and processing bugs. The transfer takes place via an encrypted data connection.
Your data is processed and stored by GitHub in accordance with the GDPR. A data processing agreement has been concluded with GitHub, obligating the provider to protect our users’ data and not to disclose it to third parties. The third-party provider takes technical and organizational measures to ensure the security of your data.
Only employees responsible for bug fixing have access to your submitted data.
Purpose of use
The personal data you provide will be used to answer your inquiries, process your orders, or provide you with access to requested information or offers. It may also be necessary for us to store, process, and share your personal data with partner companies to better respond to your requests or improve our products or services.
cycos will only collect, process, and use the personal data you provide online for the purposes communicated to you, unless:
- The collection, processing, or use is for another purpose directly related to the original purpose for which the personal data was collected,
- It is necessary for the preparation, negotiation, and fulfillment of a contract with you,
- It is required due to legal obligations or official or judicial orders,
- It is necessary to establish or protect legal claims or to defend against claims,
- It serves to prevent misuse or other illegal activities, e.g., intentional attacks on cycos systems to ensure data security.
We will neither sell your personal data to third parties nor market it otherwise. Unless legal regulations require longer storage, we will delete your data after the purpose has been fulfilled.
Security
cycos takes technical and organizational security measures to protect your personal data against accidental or unlawful deletion, alteration, loss, unauthorized disclosure, or unauthorized access.
Links to other websites
cycos websites contain links to other websites. cycos is not responsible for the privacy policies or the content of these other websites.
Information and right to deletion of your data
You have the right to information, correction, blocking, or deletion of your data stored with us. If you wish to do so, please let us know. Please use the following form to exercise your data subject rights.
Complaints
If you believe your rights have been violated, you can assert your rights against cycos. Please refer to the following information on the complaint management procedure.
Complaint handling process
Complaint form for data subjects
If you have any questions or comments about this privacy policy or other questions about data protection at cycos AG, you are welcome to contact us via the contact form or the contact details below.
Last updated: December 2025
Contact of the cycos AG Data Protection Officer
cycos AG
Data Protection Officer
Viktoriaallee 13
D-52066 Aachen
Tel.: +49 241 9457325-0
cycos@atos.net